Commonly Asked Questions. How do you submit a Long-Term Care (LTC) claim?

Submitting claims

The Northwestern Long-Term Care Claims Administration Office at 1-800-748-9493 to inform Northwestern Mutual of a Long-Term Care claim, please complete this form or contact. Our staff shall answr fully your questions and work with you with all facets of claims administration.

Just how do I submit a impairment claim? How do you report loss of an insured?

To share with Northwestern Mutual of a disability, please finish this kind or call our committed team at 1-800-748-9493. You’ll be able to speak to your Northwestern Mutual Representative.

Our deepest sympathies. To tell Northwestern Mutual of a loss of the one you love, please finish the after kind.


How can I see the beneficiary to my Northwestern Mutual policy?

To look at information that is beneficiary go directly to the details web page of the specific policy or investment account by signing in right here or registering for usage of your internet account right right here.

Exactly why aren’t every one of my designated beneficiaries shown? Can we make a beneficiary change online for any one of my services and products?

You will find reasoned explanations why this might happen. If you should be unable to see all your designated beneficiaries, please phone our customer support Center at (866) 950-4644, Monday – Friday, 7:00 a.m. – 10:00 p.m., CT

A beneficiary modification may be made online for many life insurance policies products by signing in right here or registering for usage of your account that is online right here. For modifications to other services and products, see below.

  • To help make beneficiary modifications on investment services and products, contact your economic agent or call Investment customer services at (866) 950-4644.
  • In order to make beneficiary modifications on earnings Annuity or Income Arrange, contact your representative that is financial or Annuity Client Services at (866) 269-2950.
  • To create beneficiary modifications on an Universal lifestyle product, contact your representative that is financial or Universal lifetime Services at (866) 464-3800.

Do i have to produce a merchant account to improve beneficiaries?

Probably the most efficient solution to create a beneficiary change on insurance coverage is always to efficiently produce a free account for online usage of your policies. Your own personal insurance coverages is going to be detailed beneath the ‘Insurance’ tab, and you may review and change beneficiary information simply by:

  • Picking an insurance plan
  • Click “Manage Beneficiaries”

Instead, it is possible to finish, indication and return A change form that is beneficiary by

  • Signing in to the website and publishing out the beneficiary modification kind
  • Calling your Northwestern mutual representative that is financial or
  • Calling customer Services at (877) 394-9524, Monday-Friday 7am-6pm CT.

How do you replace the beneficiary on an account that is external’ve linked through my protected account?

Since this account that is external not held at Northwestern Mutual, you will need to contact that standard bank to improve the beneficiary.

On the web access and re payments

Just how do I sign up for a free account?

Register with get access that is online your monetary summary, handle your reports, while making re re payments online.

How can I spend my bill online? How can I see my re re re payment history?

Sign-up or log on to your Billing Account, a convenient solution to pay numerous policies at a time. You can make payments on this site as well as sign up for automatic payments, stop automatic payments, change the account used for automatic payments, change the payment frequency, or make one-time loan payments on outstanding balances when you have a Billing Account.

You can observe a past history of one’s re payment activities from the Billing and Payments page. When you have extra questions, please contact Northwestern Mutual directly at (866) 950-4644 Monday – Friday, 7:00 a.m. – 10:00 p.m., CT

Can I make an on-line payment for a policy that isn’t on a Billing Account?

To register for the Billing Account, call our Consumer provider Center at (866) 950-4644.

Policies instead of a Billing Account may not be taken care of on the web. Please mail checks to: Northwestern Mutual PO Box 3009 Milwaukee, WI 53201-3009

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Just how do I opt-in for e-mails?

Please finish this kind should you want to get email communications from Northwestern Mutual and had previously opted-out.

How can I opt-out of e-mails?

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